Meet the Team
Marva Donovan
Marva established the agency in 1995. Her background in the industry of over 33 years has provided her with the pleasure of building solid relationships with clients from around the country and also internationally. Her expertise in destinations, hotel and the airline industry has given her the innate ability to successfully develop and manage groups, incentives, and meetings. Dolphin Vacations continues to experience growth and expansion within Western Michigan. Marva@dolphinvacations.net |
Nancee Coggins
Nancee has been in the travel industry for 23 years, and loves fulfilling customer’s dreams of trips and sharing their excitement. She has traveled to Italy, Ireland, France, Hawaii and the Caribbean. She is a Luxury Cruise Specialist and is constantly learning more to keep abreast of any changes in the industry. Nancee loves the challenge of finding the best value for money, and coupling it with the best travel experience. Nancee@dolphinvacations.net |
Nancy DeWeerdt
Nancy has been in the travel business for 22 years. She loves all aspects of travel but has a special fondness for Alaska. She also finds it rewarding to assist honeymooners in planning their once in a life time escape. Nancy has travelled to Alaska, several Caribbean islands, Mexico, Hawaii, Europe, and has been on several cruise lines. Her favorite part about travel is working one on one with clients making their vacation dreams come true. When asked “What is your favorite destination you have travelled to?” her answer was “Everywhere…I love to meet people from all parts of the world”.NancyD@dolphinvacations.net |
Tracy Francis
Tracy has been in the business for 27 years. She is a Master Cruise Specialist and specializes in honeymoons and destination weddings, AMResorts, Costa Rica, Sandals, Bahamas, Aruba,Mexico, Jamaica, Dominican Republic and Grand Cayman. She has traveled to Mexico, Caribbean, Hawaii, London, Paris, Brussels, Amsterdam, Dubai, an African Safari and been on several cruises. Her favorite place by far is the Riviera Maya in Mexico. Tracy@dolphinvacations.net |
Susan Klunder
Over the course of 30 years Susan has expanded her knowledge in travel as a travel agent and as a traveler herself. She specializes in Spain, Honeymoon Destinations, Luxury, Cruise, All-Inclusive and Europe travel. Susan has travelled to Europe, Australia, New Zealand, China, Japan, Singapore, Thailand, England, Peru, Colombia, and throughout the United States and Canada. What she likes best about travel is the exciting industry and the gratification of helping people’s dreams come true with the opportunity to experience several different destinations in the world. SueK@dolphinvacations.net |
Jennifer Walters
Jennifer has been a travel agent since 1999. She is part of our leisure travel department in Zeeland and has worked with Dolphin Vacations since 2005. Jennifer is a destination wedding specialist and Sandals and AMResorts Master Agent. She has travelled extensively to the Caribbean and Mexico, including many cruises and destination weddings over the years. She chose to get into travel to help people realize their vacation dreams and to help make incredible memories. JenniferW@dolphinvacations.net |
Jeannie Wolbert
Jeannie Wolbert is a professional travel agent with over 17 years of travel experience. Jeannie is an avid traveler herself and is a Specialist on Europe and Alaska travel. One of Jeannie's passions is planning the perfect Wedding or Anniversary celebration for her clients. Another favorite is helping to plan the vacation of your dreams. Jeannie@dolphinvacations.net |
Lynne Erikson
Lynne Erikson has been in the travel industry for more than 28 years. She started out booking travel for various drivers, teams and officials in the IMSA, NASCAR and Indy Car racing series. She then added corporate and leisure travel into the mix. Lynne’s primary responsibility with Dolphin Vacations is handling leisure and corporate incentive groups, but she really enjoys working with individual travelers as well. Her travels have taken her to Mexico, many islands in the Caribbean, Europe, Canada and every state in the United States except Maine including Hawaii and Alaska. Lynne’s motto is to create lasting memories and amazing experiences. lynne@dolphinvacations.net |
Sarah Haveman
Sarah was born and raised in West Michigan and has 30+ years in the travel industry. She is a certified travel consultant and also has many specialist certificates. Sarah lives, breathes and dreams travel, whether for herself or for a client. She prides herself on customer service. Prompt, courteous and professional care from planning to follow through. sarahh@dolphinvacations.net |
CORPORATE/BUSINESS TRAVEL CONSULTANTS
Welcome to Dolphin Vacations a division of Professional Travel. Business travel management is a highly detailed and specialized field. To find the best travel services that meet each of our customers' exact needs, the corporate agents at Dolphin Vacations a division of Professional Travel are experts in time management, negotiation, systems integration and support. Through intense planning and dedication, we excel in all the behind the scenes work that makes your travel plans effortless.
Welcome to Dolphin Vacations a division of Professional Travel. Business travel management is a highly detailed and specialized field. To find the best travel services that meet each of our customers' exact needs, the corporate agents at Dolphin Vacations a division of Professional Travel are experts in time management, negotiation, systems integration and support. Through intense planning and dedication, we excel in all the behind the scenes work that makes your travel plans effortless.
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Amy Harris
Amy graduated from American Travel School in Grand Rapids, Michigan in 1988. She began her career in 1988 at RCI Travel, where she did both domestic and international travel. In 1993 she took a new position as manager at Uniglobe Great Lakes Travel who was later bought out and then went to work for the new owners where she did leisure travel from 2006 until her move to corporate agent at Professional Travel in 2015. Amy@protravGR.com |
Cindy Smith
Cindy joined Dolphin Vacations in January 2015 after 10 years in customer service with United Airlines. She is experienced in all phases of airline travel and offers the highest level of customer service to her clients and looks forward to working with all travelers and planners. Cindy@protravGR.com |
Gene Gustafson
Gene Gustafson has worked in corporate travel since 1986. He is a graduate of Grand Valley State University with a Bachelor of Science degree in Hospitality and Tourism Management as well as Travel Agent Training School. Gene is a CTC (Certified Travel Counselor) as well as a Destination Specialist in Western Europe. He has traveled to Sweden, the Netherlands, Norway, Finland, Denmark, Russia, Poland, Estonia, Germany, Switzerland, Italy, Hungary, Czech Republic, France, Belgium, Australia, New Zealand, Fiji, Vanuatu, French Polynesia, as well as throughout the US and Canada. Gene had never experienced flying until he became a travel agent. Gene@protravgr.com |
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Laura Heyl
Laura graduated from the Travel Agent Training School and started in the travel business in 1992. She has worked in corporate travel since 2000 and works closely with the Concur online booking tool. Laura has traveled throughout the United States, England, and the Caribbean. Her top three destinations are Hawaii, Grand Cayman and Walt Disney World. laura@protravgr.com |
Evelyn Lim
Evelyn has been in the industry for 30+ years. She is a certified CTC and has been to Asia, Mexico, Canada, Great Britain, Venezuela, Caribbean and all throughout the United States. When asked what her favorite destination has been so far Evelyn said “Hawaii”. EvelynL@protravgr.com |
GROUP TRAVEL CONSULTANTS
Dolphin Vacations has been coordinating groups and planning meetings to various destinations all over the world for over fifteen years. We provide extensive meeting, conference management, special event planning, and incentive travel services. We manage small groups to large conventions and will provide assistance with site inspections, negotiations, events, meal planning, tours, and much more.
Dolphin Vacations has been coordinating groups and planning meetings to various destinations all over the world for over fifteen years. We provide extensive meeting, conference management, special event planning, and incentive travel services. We manage small groups to large conventions and will provide assistance with site inspections, negotiations, events, meal planning, tours, and much more.
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Deb Kortenhoeven
Deb got started in the travel profession in 1972 and works in our corporate division. She favors working with International travel. Deb has been to Australia, Japan, Croatia, Slovenia, Alaska, Hawaii, Grand Cayman, France, Netherlands, Germany, Switzerland, Austria, Belgium, England, and on the Rocky Mountaineer from Vancouver to Banff. Her top three destinations are Australia, Alaska and the Canadian Rockies. DebK@protravgr.com |
Sarah Prekel-Bailey
Sarah began her career in the travel industry in 2000 after graduating from GVSU with a degree in Hospitality and Tourism Management with an emphasis in Travel and Tourism. Her specialties include negotiating corporate and group hotel rates, group transportation and airline contracts, coordinating all aspects of meetings and events, and designing registration websites for clients. She takes pride in providing the highest level of service to her customers. She has traveled all over the US, but her favorite destinations are San Francisco, New York City and Paris. She loves to experience new things, see new places and immerse herself in different cultures. She thanks her dad for sparking her interest in travel at a young age; he retired recently from a long career with United Airlines. Sarah@protravgr.com |
ADMINISTRATIVE TEAM
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Robbie Zimmerman
Mrs. Zimmerman joined Dolphin Vacations in 2004 as Manager and Accountant and she has an extensive background in the travel industry which spans over 20 years. Her dedication to travel management solutions along with her commitment to complete client satisfaction has complimented the operations of Dolphin Vacations. dvmgr@dolphinvacations.net |
Angela Denton
Angela joined Dolphin Vacations in 2015. Her 30+ year travel industry background includes working and residing in Cozumel Mexico for 10 years, airline reservations, and holding Business Development positions with 2 major tour operators and 1 cruise line. She is dedicated to supporting the team as Director of Marketing & Sales . angelad@dolphinvacations.net |
